Privacy Policy
Last updated: November 5, 2026
The short version
- We collect what we need to run your account: your email, name, purchases, searches and support messages.
- Your OpenRouter key and the pins you create stay in your browser. They don't come to our servers.
- We use a small set of service providers (listed below) and never sell your data.
- You can ask to see, correct or delete your data at any time.
This summary is for convenience. The full text below is what applies.
1. Who we are
ProductPin ("we", "us") is responsible for the personal data described in this policy. Contact us at [email protected].
2. What we collect
| Data | Where it comes from | Why we use it |
|---|---|---|
| Name, email address, order details (product, price, order ID, dates, status) | WarriorPlus, when you buy, renew, cancel or get a refund | To create your account, unlock your plans and send you your login details |
| Password (stored only as a secure hash), sign-in times, IP address, browser type | You and your browser | To keep your account secure, limit sign-in sessions and stop password guessing |
| Search keywords, marketplace, search balance and history | Your use of ProductPin | To run searches, count searches and show your history |
| Images and videos you export | Your export | To host them for 30 days so Pinterest can fetch them during upload |
| Pin stats from your Pinterest account (Winner Cloner only) | The ProductPin Chrome extension, when you sync | To rank your pins and suggest what to make next |
| Support messages | The support form or email | To answer you |
| Workspace details and team member emails (Agency only) | You | To run workspaces and send invitations |
What we don't collect
- Your OpenRouter API key. It's stored in your browser and sent directly from your browser to OpenRouter.
- The pins you create. Pin images, text and drafts are stored in your browser's storage on your device until you export them.
- Your payment card details. WarriorPlus and its payment processors handle payments.
- Your Pinterest password. The extension uses the Pinterest session already open in your browser. It never asks for or stores your Pinterest password.
3. Service providers we share data with
We only share the data each provider needs to do its job:
| Provider | What it does | Data involved |
|---|---|---|
| WarriorPlus | Checkout, payments, refunds | Order and contact details |
| Cloudflare | DNS, security, file storage and upload service | IP address, exported images and videos (30 days) |
| Our hosting and database providers | Running the app and storing account data | Account, plan, search and support data |
| Apify | Fetching Amazon product data | Search keywords and marketplace (not your name or email) |
| Resend | Sending account emails (login details, password reset, receipts) | Name, email address, email content |
| AWeber | Product updates and marketing emails | Name, email address, which plans you have |
| OpenRouter | AI text, images and video, on your account | Sent directly from your browser under OpenRouter's own privacy policy, not by us |
We may also share data if the law requires it, to protect our rights or users' safety, or as part of selling or transferring the business (in which case this policy keeps applying). We don't sell your personal data and we don't share it for cross-site advertising.
4. Emails
We'll send you account emails you need, such as your login details, password resets, receipts and important changes. With the relevant consent where the law requires it, we also send product tips, updates and offers through AWeber. Every marketing email has an unsubscribe link. Unsubscribing doesn't stop account emails.
5. Cookies and browser storage
We use a sign-in cookie to keep you logged in, and your browser's storage (keys starting with productpin:) to keep your pins, settings and OpenRouter key on your device. These are needed for the app to work. We don't use advertising cookies. If we add analytics in the future, we'll update this policy first.
6. How long we keep data
- Exported images and videos: deleted automatically after 30 days.
- Account and order data: while your account exists, and afterwards for as long as needed for tax, accounting, fraud prevention or legal reasons.
- Support messages: up to 2 years after the conversation ends.
- Data in your browser: until you clear it or sign out and remove it.
7. Your rights
Depending on where you live (for example, the EU, UK or California), you may have the right to access, correct, delete or download your personal data, object to or restrict how we use it, and withdraw consent to marketing at any time. Email [email protected] and we'll respond within 30 days. You can also complain to your local data protection authority.
Where the law requires a legal basis, we use your data to perform our contract with you, for our legitimate interests in running and securing the Service, to meet legal obligations, and with your consent for marketing.
8. International transfers
Our providers may process data in the United States and other countries. Where required, they use safeguards such as standard contractual clauses.
9. Security
We use encrypted connections, hashed passwords, limited sign-in sessions and access controls. No system is perfectly secure, so please use a strong password and keep it private.
10. Children
ProductPin is for adults. We don't knowingly collect data from anyone under 18.
11. Changes
We'll post any changes here with a new date. For important changes, we'll email you.